Return & Exchange
At Maraki Luxe Hair, your satisfaction is our top priority. We understand that sometimes plans change, and we want to make the process as smooth as possible for you.
Order Changes:
- Free Changes: You can make any changes to your order within 12 hours after placing it—completely free of charge.
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Post-12-Hour Changes: If you wish to change your order within 3 days of placing it, a 15% handling fee will apply.
- Please note: Orders that have already been shipped cannot be changed.
Order Cancellations:
- Free Cancellations: You can cancel your order without any charges within 12 hours of placing it.
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Post-12-Hour Cancellations: If you cancel your order within 3 days of placing it, a 15% handling fee will be deducted from your total refund.
- Please note: Orders that have already been shipped cannot be canceled.
We aim to make your shopping experience as seamless as possible, and we appreciate your understanding of these policies. If you have any questions or need assistance, please don’t hesitate to contact our customer support team.
